Troubleshooting
SmartScreen blocks Birch.exe on Windows
Section titled “SmartScreen blocks Birch.exe on Windows”The current builds are unsigned. Click More info → Run anyway on the SmartScreen prompt. Signed installers are planned for a future release. See Install on Windows.
”Birch cannot be opened because the developer cannot be verified” on macOS
Section titled “”Birch cannot be opened because the developer cannot be verified” on macOS”Same root cause: unsigned builds. Either right-click → Open, or run:
xattr -dr com.apple.quarantine /Applications/Birch.appSee Install on macOS for the full walk-through.
AI commit generation returns an error
Section titled “AI commit generation returns an error”Check, in order:
- API key is set — Settings → AI shows a green “Connected” indicator.
- You have quota / credits with the provider.
- Your firewall allows outbound HTTPS to
api.anthropic.comorapi.openai.com. - The model name is one your key has access to — some org accounts gate specific models.
If all of the above check out, copy the request ID from the error toast and file an issue.
Migration created the wrong folder layout
Section titled “Migration created the wrong folder layout”Migration is reversible for 30 days — Birch Code keeps a .bare-backup/ next to your repo. See the “Rolling back” section of Migrate an existing repo.
Where are my settings stored?
Section titled “Where are my settings stored?”- macOS:
~/Library/Application Support/Birch/ - Windows:
%APPDATA%\Birch\
API keys go through the OS keychain instead and are not in those folders.
Getting help
Section titled “Getting help”- GitHub Issues: aidmsu/git-ui/issues — bugs, feature requests.
- Discussions: aidmsu/git-ui/discussions — questions, how-do-I.
- Include your OS version, Birch Code version (Help → About), and the steps to reproduce.